Diorama
Support
Help with Diorama, purchases, privacy, and account or data requests.
Contact support
Email support@gamina.app. We usually respond within two business days.
Include the app name, device model, operating-system version, and a short description of what happened. Do not email passwords, payment-card details, health records, or sensitive media.
Frequently asked questions
Can Diorama make mistakes?
Yes. Generative AI and retrieved information can be incomplete, outdated, or wrong. Independently verify consequential information.
Why does a story need internet access?
Diorama uses online services to generate stories and find relevant imagery and source context.
How do I remove a saved story?
Use the remove action in the story or library view. Contact support if a server-side copy remains connected to your installation.
What kind of question works best?
Ask a clear question and include the context or angle you care about. You can follow branches in the visual story to narrow, compare, or deepen the result.
What do source and freshness indicators mean?
They help you understand where context came from and how current it may be, but they do not guarantee that a generated statement is complete or correct.
How do I manage a purchase or report a problem?
Restore purchases from the app while signed in to the original store account. Use Apple or Google for cancellation or refund requests, and contact Gamina support with the story title and device details for app issues.
Purchases
Purchases are managed by the store used to download the app. Use the app’s Restore Purchases action first. For billing, cancellation, or refund questions, use Apple or Google account support.
Privacy and data
Read the Privacy Policy or visit Delete account or data for the options configured for Diorama.